Last Updated: [16/07/2026] 

Rare Escapes (“Rare Escapes”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us when accessing or using the Rare Escapes website and related services. 

This Privacy Policy explains how we collect, use, store, and process your information when you visit the Rare Escapes website, explore our experiences, contact us, or proceed to book an experience.

1 Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, mobile number, location, enquiry details, experience preferences, and any other information submitted through website forms or communication channels. 

We may also automatically collect certain technical information when you access the website, including your IP address, browser type, device information, operating system, pages visited, referring website, and website interaction data. 

Where bookings are completed through a third-party booking platform, additional information, including booking and payment details, may be collected directly by the relevant booking service provider.

2 How We Use Your Information

We may use the information collected to respond to enquiries, provide information about our experiences, facilitate or support bookings, communicate booking-related information, improve our website and customer experience, understand website usage and visitor behaviour, send marketing or promotional communications where consent has been provided, and comply with applicable legal or regulatory requirements.

3 Booking and Payment Platforms

Rare Escapes may use third-party booking and payment platforms to facilitate reservations and transactions. 

When you proceed from our website to a third-party booking or payment platform, the collection and processing of your personal and payment information may be governed by that platform’s own privacy policy and terms. 

Rare Escapes does not directly store complete credit card, debit card, UPI PIN, or other sensitive payment authentication information where payments are processed by authorised third-party payment service providers. 

We encourage you to review the privacy policies and terms of the relevant third-party platforms before completing your booking.

4 Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, analyse visitor behaviour, remember preferences, and measure the effectiveness of marketing activities. 

We may use third-party analytics and advertising technologies, subject to applicable laws and consent requirements. 

You may manage cookie preferences through your browser settings or through the cookie consent mechanism available on the website, where applicable.

5 Marketing Communications

Where you have provided consent, we may contact you through email, SMS, WhatsApp, or other communication channels regarding Rare Escapes experiences, offers, updates, and related information. 

You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us. 

Transactional and booking-related communications may continue where necessary to provide the requested service.

6 Sharing of Information

We may share your information with service providers, booking platforms, payment processors, technology providers, experience partners, guides, or other third parties where reasonably necessary to provide or support an experience. 

We may also disclose information where required by law, regulatory authorities, or legal proceedings. 

We do not sell your personal information to third parties.

7 Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure. 

However, no website, electronic communication, or internet-based data transmission method can be guaranteed to be completely secure.

8 Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain business records, or comply with applicable legal obligations.

9 Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent for certain processing activities where processing is based on consent. 

Requests may be submitted using the contact details provided below.

10 Third-Party Links

The Rare Escapes website may contain links to third-party websites, booking platforms, social media platforms, or other external services. 

We are not responsible for the privacy practices, content, or security of third-party websites or services.

11 Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. 

The updated policy will be published on this website with the revised “Last Updated” date.

12 Contact Us

For questions or concerns regarding this Privacy Policy or the processing of your personal information, please contact: 

Rare Escapes 
Operated by: Arcis tours Pvt ltd
Email: info@rare-escapes.com
Address: Office No 101, First Floor, Magsons Towers, Dayanand Bandodkar Marg, above Starbucks, Miramar, Panaji, Goa 403001